Corporate Wisdom: Building Legacy Through Character and Conduct
After nearly 36 years in the corporate world, I’ve seen countless scenarios that reveal where things often go wrong—and, more importantly, how they can be avoided. Here are some reflections on behaviors that truly matter in building a successful and respected organization:
Choosing the Right Leaders: Leaders are the lifeblood of any organization, the driving force that sets the tone for the entire team. Selecting leaders demands careful consideration, yet many family-run businesses promote senior employees without evaluating their true potential to lead. Some individuals excel as team players but struggle in leadership roles. A strong leader is courteous, collaborative, technologically astute, legally knowledgeable, and refined in manners. Conversely, an aggressive or disrespectful leader can damage the organization’s reputation. On the other hand, a well-mannered manager contributes to the company’s financial success and enhances its brand image.
Between 1994 and 1997, I visited the Industry House in Churchgate, where I engaged with senior managers from the BK Birla Group as a bulk buyer of chemicals. Their professionalism and respect left a deep impression—they continued my supplies even when my cheques occasionally bounced, without showing any displeasure. When I remember these instances, I send heartfelt blessings their way for their remarkable grace and respectfulness.
Protect Your Personal Information: In corporate settings, friendships with peers, subordinates, and even vendors can naturally develop. However, sharing personal details—such as salary, assets, or family matters—should be approached cautiously. Even if shared with good intentions, these details can sometimes incite envy or be used against you.
Keep a Professional Distance from Vendors: During your career, vendors may shower you with praise, saying, “Ye chamak, ye damak, ye phulon ki mahak, sab kuch sarkar tumhi mein hain" ("This brilliance, this elegance, this fragrance of flowers—all of it, sir, is found only in you"). It’s essential to remember that these flattering words are often meant to serve their interests. Treat vendors with respect but maintain a healthy professional distance. Becoming emotionally invested with them can lead to disappointment when they move on once you’re no longer advantageous to them.
Communicate with Respect: Some managers exert authority by scolding their team members publicly or reprimanding vendors in meetings with other departments. This behavior dampens morale and can lead to unintended, uncomfortable confrontations. Vendors may respond harshly, causing lasting embarrassment. Delivering constructive criticism privately and respectfully is far more effective for building strong, lasting relationships and setting an example for the entire team.
These are more than lessons—they’re values that help build a culture of respect, integrity, and resilience in the corporate world.
#CorporateWisdom #LeadershipMatters #ProfessionalEtiquette #BusinessSuccess
No comments:
Post a Comment